Skip navigation

nce upon a time thumbnails stopped working in My Videos on my Windows Media Center. My files are stored on another Windows computer, accessed over the network. In some folders, thumbnails worked just fine, but in others, Media Center would just display the default icon, then start slowly rebuilding each icon. But if I surfed away from the folder and then came back, the same thing would happen, the icons would be gone, and Media Center would start rebuilding. Not a huge problem, but definitely annoying. Here’s how to solve it.

  1. Open Windows Explorer (My Computer) on the computer with the video files.
  2. Click Tools, then Folder Options, switch to the View tab.
  3. Choose “Show hidden files and folders”, then click OK.
  4. Navigate to one of the affected folders.
  5. Find the “ehthumbs” (or “ehthumbs.db”) file and delete it.
  6. Undo the change you made in step 3 and close Windows Explorer.
  7. Check to see if Media Center can now create and save thumbnails in that folder.

As a sidenote, if you’ve never been able to get Media Center to save thumbnails, it’s probably a permissions problem. You may want to make sure that the user you use to run Media Center has write access to the share where you keep your videos on the network.

And they all lived happily ever after. ZZZZZZ

UPDATE: If the above solution doesn’t work for you, and it’s not a permissions issue, you can try a slightly more drastic step: delete the Video thumbnails cache file.

  1. Close the Media Center application.
  2. Open Windows Explorer (My Computer).
  3. Click Tools, then Folder Options, switch to the View tab.
  4. Choose “Show hidden files and folders” and uncheck “Hide protected operating system files”, then click OK.
  5. Navigate to C:\Documents and Settings\[Your User Name]\Local Settings\Application Data\Microsoft\ehome.
  6. Find the “Video” (or “Video.db”) file and delete it.
  7. Undo the changes you made in step 4 and close Windows Explorer.
  8. Restart the Media Center application.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: